1. Privacy Overview
Your privacy is of paramount importance to us. Knockzy is designed around hyperlocal discovery—helping you discover what's happening around you while keeping your personal identity safe and secure.
This Privacy Policy explains what information we collect, how it is used, and the choices you have regarding your data.
2. Information We Collect
We collect minimal information necessary to deliver our hyperlocal services:
- Account Credentials: Mobile phone number used for secure OTP authentication.
- Location Data: Geolocation (latitude & longitude) provided when searching for nearby venues or events.
- User Content: Ratings, reviews, saved venues, or photos you voluntarily submit.
- Device & Diagnostic Info: Device model, OS version, and app performance logs to diagnose technical issues.
3. Location Data & Permissions
Knockzy relies on location data to display events, deals, and venues near your immediate physical location.
- Your location is converted into distance metrics (e.g., "0.5 km away").
- We do NOT track or store your continuous background location history.
- Location permissions can be toggled on or off at any time in your device settings.
4. How We Use Your Information
We use your information exclusively for:
- Authenticating your account via SMS OTP.
- Sorting and matching nearby events, food spots, and offers based on your proximity.
- Preventing fraudulent activity, fake ratings, and abuse on the platform.
- Improving app performance, speed, and user experience.
5. Data Sharing & Third-Party Policy
We may share limited data with essential infrastructure service providers (such as SMS OTP gateways or cloud hosting platforms) strictly for operating the Knockzy application.
6. Data Security & Retention
We implement industry-standard encryption (TLS/HTTPS in transit and encrypted data storage) to protect your account data. We retain account data only as long as your account remains active.
7. Account Deletion & User Rights
You have full control over your personal data:
- Account Deletion: You can request full account deletion directly within the Knockzy App Settings or by emailing us.
- Data Eradication: Upon account deletion, your phone number and saved preferences are permanently purged from our database within 30 days.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Privacy Team:
Subject Line: Privacy Inquiry - Knockzy