📱 Why am I not receiving the SMS OTP on iOS or Android?
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Ensure you entered a valid 10-digit mobile number with proper country code. If you are experiencing network delays, wait 60 seconds and tap "Resend OTP". If the issue persists, contact support@coderstudio.in with your phone number.
📍 How does Knockzy determine my nearby places and events?
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Knockzy uses your device's approximate or precise location permissions to calculate straight-line distances (in km) to nearby registered cafes, events, and shops within your selected radius (1km to 10km).
🚨 How do I report abusive content or false reviews?
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Knockzy strictly enforces a Zero Tolerance Policy for harassment, offensive content, or fake ratings. You can flag any review directly inside the app by tapping the report icon, or email support@coderstudio.in with the venue name. Reported content is acted upon within 24 hours.
🗑️ How can I request account or data deletion?
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You can delete your account directly inside the app under Profile Settings > Delete Account, or submit a request on this support page choosing "Account & Data Deletion". All associated data is purged within 30 days.
🏪 How do I register my local cafe or shop on Knockzy?
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Local business owners can submit listing details by contacting support@coderstudio.in with business proof, location address, and active phone numbers. Our team will verify and activate your venue dashboard.